Policy

ALL SALES ARE FINAL.

Please be sure to thoroughly read the unit job description before making your purchase. 

Our hair and lace pieces are very delicate high quality materials and will require special care and handling while wearing and cleaning. 

If you've received the wrong item or experience any issues with your products before installing feel free to contact us via E-Mail: hautequalitellc@gmail.com or Phone: 850-938-7876

SHIPPING

All ready to ship custom units ships out within 1/2 business days.(NO WEEKENDS/HOLIDAYS). Bundles, Lace Frontal Wigs, Lace Closures/Frontals will ship the following business day after order is received. Please note that we are not responsible for shipments once they've been tendered to the carrier. You'll receive an email with the tracking information. All shipments will require an adult signature for delivery.